Shipping/Returns
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Shipping Policies

Shipping Policies

Free shipping by UPS Ground is provided for any gift basket exceeding $100.  

All other gift baskets will be shipped by UPS Ground for a flat rate of $5.00 per item ordered.  Orders including fruit, flowers or alcohol, requiring personal delivery, will carry an additional delivery charge of $10 per item ordered, regardless of order size.  If personal delivery is required, then an additional 24 hours should be allowed for shipping.

All orders are shipped, UPS Standard Ground unless otherwise specified. 

Your cost when shipping is other than UPS Standard Ground will be:  UPS 3 Day delivery service is a flat rate charge of $20 per item ordered, regardless of the price of the gift basket.  UPS 2 Day delivery service is a flate rate charge of $25 per item ordered, and UPS 1 Day delivery is $40 per item, regardless of the price of the gift basket.  These transit times do not include the day you place your order.

Return Policies

Return Policies

If you or the person accepting your gift are dissatisfied with the quality of your gift, notify us within 10 days of delivery.  We will provide you with the necessary process for you to receive your refund.  The cost of shipping or special handling charges will not be refunded.  Perishable or fragile gifts need not be returned. 

Backorder Policy

Backorder Policy

In the event your selected gift basket is not in stock you will be immediately notified and given the option of 1/ an immediate refund, or 2/ selecting a substitute gift with a reconciliation of any price difference. 

Damaged Goods Policy

Damaged Goods Policy

Gift baskets damaged in delivery are covered by the carrier after you have submitted your claim.  The amount of coverage is generally the replacement value of your order.

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